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Privacy Policy

Last updated: November 2025

Zyora respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us on social media.

1. Information We Collect

We collect information to process orders, improve our services, and communicate with you. The types of information we may collect include:

Personal Information
   •    Your name
   •    Email address
   •    Phone number
   •    Billing and shipping address
   •    Payment details (processed securely via third-party gateways)

Non-Personal Information
   •    Browser type and device information
   •    Pages visited and time spent on our site
   •    Cookies and analytics data

2. How We Use Your Information

We use your information to:
   •    Process and deliver your orders
   •    Send order confirmations, shipping updates, and customer support messages
   •    Improve our products, website, and shopping experience
   •    Share marketing updates, promotions, or newsletters (only if you’ve subscribed)
   •    Comply with legal obligations and fraud prevention requirements

 

3. How We Store and Protect Your Information

We take reasonable steps to protect your information from misuse, interference, loss, unauthorized access, or disclosure.
All transactions are processed through secure payment gateways (e.g., PayPal, Shopify Payments, or Stripe) and are not stored on our servers.

Your data may be stored in systems that use encryption and password protection to ensure your privacy is maintained.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us:     •    Keep your shopping cart active  

   •    Remember your preferences    

   •    Analyse website traffic and performance

You can choose to disable cookies in your browser settings, but some parts of our site may not function properly without them.

5. Sharing Your Information

We only share information with trusted third parties where necessary to:    

    •    Process payments    

    •    Deliver your orders (e.g., postal or courier services)

    •    Provide website hosting and analytics services We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Email Marketing

If you subscribe to our mailing list, you agree to receive occasional updates, promotions, and exclusive offers.

You can unsubscribe at any time by clicking “Unsubscribe” at the bottom of any email or by contacting us directly.

7. Your Rights

Under Australian privacy law (Privacy Act 1988) and the New Zealand Privacy Act 2020, you have the right to:    

    •    Access and correct your personal information    

    •    Request deletion of your data (where legally possible)

    •    Opt out of marketing communications

To exercise your rights, please contact us via the details below.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., Instagram, Facebook, TikTok, or payment processors).We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

9. Changes to This PolicyWe may update this Privacy Policy occasionally to reflect changes in our business or legal obligations. Updates will be posted on this page with a revised “last updated” date.

10. Contact UsI

f you have any questions, requests, or concerns about this Privacy Policy, please contact us at:

Zyora

📧 Email: Zyorabrand@gmail.com🌐

📍 Based in Central Coast, NSW, Australia

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